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Privacy Policy

Effective Date:

Our Commitment to Your Privacy

At Rate A Recruiter, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.

Who We Are

Rate A Recruiter is a platform that enables candidates, recruiters, and clients to share reviews and feedback on their recruitment experiences. Our mission is to bring transparency, fairness, and accountability to the recruitment industry, helping candidates make informed decisions and ensuring that recruiters provide the best service.

Questions about your data? support@ratearecruiter.net

Contents

Information We Collect

We collect the following types of personal information from users of our platform:

1. Personal Identification Information

  • Name, email address, phone number, company name (if applicable), and other similar information provided when registering or interacting with our platform.
  • Some protected characteristics. To showcase data (not related to individuals) to highlight trends and chnges in the industry

2. User-Generated Content

  • Reviews, feedback, and other content you provide on the platform, such as comments, ratings, and testimonials.

3. Usage Data

  • Information about how you use our website, such as IP addresses, device types, browsing behaviour, and page interactions. This helps us improve the user experience and offer targeted services.

4. Cookies and Tracking Technologies

  • We use cookies to improve your experience on our platform. These cookies collect information like your preferences and past activity, enabling us to personalize your interactions.

5. Social Network Data

  • If you connect your Rate A Recruiter profile with a social network account (e.g., LinkedIn, Facebook), we may collect information such as your name, email address, and profile photo. You can choose to disconnect your social network profile at any time.

6. Verification Documents

If you act on behalf of a recruitment company or client, we may request and store verification documents (such as letters of authority, contracts, or identity confirmation) to validate your relationship with that organisation. These may include limited personal or corporate information contained within such documents.

How We Use Your Information

We use the information we collect in the following ways:

  1. To operate, manage, and improve our platform and services.
  2. To verify and authenticate users, ensuring the credibility of reviews and feedback.
  3. To communicate with you about updates, promotions, and service improvements.
  4. To analyse usage trends and monitor the effectiveness of our platform.
  5. To help improve the recruitment industry with insight and data
  6. To ensure compliance with legal and regulatory requirements, including preventing fraudulent activities.
  7. To verify that users are authorised to act on behalf of recruitment agencies, clients, or other represented parties, helping ensure reviews and business profiles are genuine and trustworthy.

How We Share Your Information

We respect your privacy and will never share your personal information without your consent, except in the following situations:

1. With Third-Party Service Providers

  • We may share your information with trusted third parties that assist in operating our platform (such as hosting providers or analytics services). These parties are contractually bound to safeguard your data.

2. Legal Compliance

  • We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with a legal obligation, protect our rights, or defend against legal claims.

3. Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and provide an opportunity to opt-out.

4. Public Disclosure

  • Your reviews and ratings, along with your first name and any additional public profile information, will be visible on our platform. This information may also be shared with third-party services to increase the exposure of your reviews.

5. Geo-location

  • We may collect and use your IP address to approximate your location when you submit reviews.

6. Verification documents

  • We do not share publicly and are only reviewed by authorised members of the Rate A Recruiter compliance team or trusted third-party verification providers under strict confidentiality and data protection terms.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. If you wish to request the deletion of your data, please contact us using the details below, and we will comply in accordance with applicable data protection laws. Reviews and other content submitted may be retained indefinitely on the platform.

Your Rights and Choices

As a user, you have certain rights regarding your personal data, including:

1. Access

  • You can request to access the personal data we hold about you at any time.

2. Correction

  • You can correct any inaccurate or incomplete personal data we hold about you.

3. Deletion

  • You can request the deletion of your personal data, subject to certain legal exceptions.

4. Opt-Out

  • You can opt-out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

5. Data Portability

  • You can request to download your personal data. Please contact us for further assistance.

6. Objection to Processing

  • You have the right to object to or request the restriction of processing your personal data, especially if it is processed based on legitimate interests or consent.

Data Security

We take your privacy seriously and use industry-standard security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Downloading Your Data — Safely and Sensibly

Sometimes, to keep things running smoothly, certain authorised people — like recruiters, clients, or our own platform team — might need to download some of your information into a secure CSV file. That could be things like your profile details, contact info, or review history. We only ever do this for good reasons, like helping you manage your account, keeping accurate records, or improving how the platform works. And, just to be clear, we treat every export with the same care and legal protections as if the data was still sitting safely on the platform.

Children's Privacy

Our platform is not intended for those under the age of 18. We do not knowingly collect or solicit personal information from those under 18. From a legal perspective, if we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Transfers

If you are accessing our platform from outside the United Kingdom, please be aware that your data may be transferred to and processed in countries that may not have the same data protection laws as your country of residence. By using our platform, you consent to the transfer of your data to these countries.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and gather insights into how our platform is used. You can manage your cookie preferences through your browser settings.

1. Types of Cookies We Use

  • Session Cookies: Temporary cookies that remain in your browser's cookie file until you close your browser.
  • Persistent Cookies: Cookies that remain in your browser's cookie file for a set period of time.

2. Third-Party Cookies

  • We may use third-party services such as Google Analytics and advertising platforms to collect data for analytical and marketing purposes. For more details on how to manage these cookies, visit www.allaboutcookies.org.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page and notify you of any significant changes. You will have the opportunity to review these changes before they come into effect.

Questions About Your Data?

We're here to help clarify anything about how we handle your information. Don't hesitate to get in touch.

support@ratearecruiter.net

Rate A Recruiter is a trading name of Kieranmander.com
Company Number: 11427711 | Registered in England and Wales