Get in Touch
Have a question, found a bug, or need help with your data? We're here to help. Send us a message and we'll get back to you within 24 hours.
For general inquiries and support
Use the contact form
Help us improve by reporting issues
Use the contact form
Data access, deletion, or portability requests
Send Us a Message
We typically respond within 24 hours during business days
Response Times
General Inquiries
Within 24 hours
Questions about the platform, features, or pricing
Bug Reports
Within 48 hours
Technical issues receive priority investigation
GDPR Requests
Within 30 days
Legally mandated response timeline for data requests
Partnership Inquiries
Within 3-5 business days
Business proposals and collaboration opportunities
Frequently Asked Questions
How long until I hear back?
We respond to most inquiries within 24 hours during business days (Monday-Friday, 9am-5pm GMT). Urgent matters like bug reports receive priority attention.
Can I attach files to my message?
Currently, file attachments are not supported through the contact form. If you need to share screenshots or documents, please mention this in your message and we'll send you a secure upload link via email.
Is my data secure and private?
Absolutely. All contact form submissions are encrypted in transit and at rest. We are fully GDPR compliant and never share your information with third parties. Your data is only used to respond to your inquiry.
What information should I include in a bug report?
For faster resolution, please include: (1) What you were trying to do, (2) What happened instead, (3) Your browser and device type, (4) Any error messages you saw. Screenshots are helpful—mention if you can provide them.
How do I submit a GDPR request?
Use the contact form and select "GDPR Request" as your subject. Specify whether you need data access, deletion, or portability. We'll verify your identity and process your request within 30 days as required by law.
Do you offer phone support?
We currently provide support via email and our contact form to ensure all inquiries are properly documented and tracked. This helps us provide better, faster responses and maintain a record of our conversations.
Why Contact Us?
GDPR Compliant
Full compliance with EU data protection regulations. Your privacy is our priority.
Encrypted & Secure
All form submissions are encrypted in transit and stored securely with industry-leading standards.
Fast Response Times
Most inquiries receive a response within 24 hours during business days.
Dedicated Support
Every message is personally reviewed by our team. No automated responses or chatbots.
Transparent Process
You'll receive a confirmation email immediately and updates as we work on your request.
No Spam Policy
We respect your inbox. We only email you in response to your inquiry—never unsolicited messages.
Prefer to Talk?
While we primarily provide support via email and our contact form, we're always happy to schedule a call for more complex inquiries or partnership discussions.